Is Amazon Considered Retail?

RetailBoss
2 min readNov 17, 2023

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When we think of retail, the traditional image that comes to mind is a physical store where consumers can browse and purchase goods. However, the definition of retail has evolved significantly with the advent of e-commerce giants like Amazon. So, is Amazon considered retail? The answer is a resounding yes, but with a modern twist.

Amazon began its journey as a garage-based startup in 1995, initially focusing on selling books online. Over the years, it has grown into a top global brand and the world’s largest online retailer and marketplace. As of 2023, Amazon not only dominates the e-commerce market but also leads in various other sectors, including smart speakers, cloud computing through AWS, and live-streaming services via Twitch.

Retail, by definition, involves the sale of goods and services to consumers for their own use. Amazon fits this description perfectly, as it sells products in small quantities directly to end-users. In 2022, Amazon’s net sales exceeded half a trillion U.S. dollars, with the United States being its most profitable market, generating over 356 billion U.S. dollars in sales.

The company’s impact on the retail industry is often referred to as the “Amazon Effect,” which signifies the disruption of traditional brick-and-mortar stores due to a dramatic increase in online sales. Amazon has set a precedent with its delivery model, offering fast and often free delivery, which has pressured other e-commerce retailers to match this level of service.

Moreover, Amazon has expanded its influence in retail by venturing into manufacturing through private labeling. This means they buy products from third parties and sell them under their own branding and packaging. This strategy has further cemented Amazon’s position in the retail sector.

Despite its diverse portfolio, at its core, Amazon remains a retail company. It adheres to the unique characteristics of a retailer, such as direct contact with customers, selling small quantities of items frequently, and providing convenience through location, credit facilities, range of merchandise, and after-sales service.

In conclusion, Amazon is not just considered a retail company; it is a retail powerhouse that has redefined the industry. Its innovative approach to selling directly to consumers, coupled with its expansion into various sectors, has made it an integral part of the retail landscape. As we continue to witness the evolution of retail, Amazon will likely remain at the forefront, shaping the future of how we buy and sell goods and services.

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